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Frequently asked questions
How much does Sway cost?
Sway retails at $830 USD. Waitlist members get first access to our VIP launch pricing, a significant discount off retail, locked in before the public launch.
Who is Sway designed for?
Sway is built for musicians, producers, and DJs who want to unlock new levels of creativity and expression. Whether you’re performing live, producing in the studio, or exploring new ideas, Sway adapts to your style, regardless of your experience level.
What is Sway compatible with?
Sway works with all major DAWs (Ableton, Logic, FL Studio, Cubase and more) on Mac and Windows via USB-C. It also supports all major DJ software including Traktor, Rekordbox, SeratoDJ and more. For hardware setups, Sway connects via its MIDI Out port (3.5mm TRS) for synths and drum machines.
When will Batch 4 ship?
Batch 4 pre-orders open August 18th 2026, with estimated delivery in November to December 2026.
Are tutorials and resources available?
Yes. We have a full library of setup guides, tutorials, and demo videos across our Instagram and YouTube channels, plus a dedicated tutorials page.
What happens if I cancel my reservation?
Reservations are fully refundable at any time before we finalise manufacturing numbers for your batch. Contact us to request a refund.
What warranty does the Sway have?
Every Sway includes a free 180-day limited hardware warranty from delivery, plus a 30-day money-back guarantee. Sway Care+ extends cover to 12 months and adds parts and accidental-damage cover. See the Return, Refund and Warranty Policy.
Do you have any other questions?
If you have any further questions about the Sway or your order, please do not hesitate to contact us at any time.
Setting up your Sway?
Follow the six setup steps, from unboxing to connecting your DAW.
